A Guide To Making Payments On FruitBuys: Everything You Need To Know

Table of content

FruitBuys Vietnam is a professional wholesale supplier and exporter of premium dried fruits, freeze dried fruit, healthy snacks, exotic fruits, veggie chips, vegan snacks, no sugar snacks, and low-sugar snacks. We offer a wide variety of products, great wholesale prices, and fast shipping. We also provide packaging and printing services, no minimum quantity order policy, free samples, and support for customs clearance. To make your online shopping experience with us as smooth and convenient as possible, we have designed a simple and secure payment process that allows you to choose from various payment methods and currencies. In this blog post, we will guide you through the payment process and answer some frequently asked questions that you may have.

FruitBuys Vietnam A Guide To Making Payments On FruitBuys_ Everything You Need To Know 231223

I. Available Payment Methods

When you place an order on our website, you can pay for it using any of the payment methods that are available on our website at https://fruitbuys.com. These include:

*Credit/debit cards

You can use your Visa, Mastercard, or American Express card to pay for your order. This is a fast and easy way to make a payment online. Your card details are encrypted and protected by our payment service provider.

*PayPal

You can use your PayPal account to pay for your order. This is a secure and convenient way to make a payment online without sharing your card or bank details. You can also link your PayPal account to your credit/debit card or bank account for more flexibility.

  • https://paypal.me/fruitbuys

*Payoneer

You can use your Payoneer account to pay for your order. This is a global payment platform that allows you to send and receive payments in multiple currencies. You can also link your Payoneer account to your credit/debit card or bank account for more options.

Bank name:
First Century Bank

Bank address:
1731 N Elm St Commerce, GA 30529 USA

Routing (ABA):
061120084

Account number:
4030000049384

Account type:
CHECKING

Beneficiary name:
Huu Tri Nguyen

*Wise

You can use your Wise account to pay for your order. This is a money transfer service that allows you to send and receive payments in multiple currencies with low fees and real exchange rates. You can also link your Wise account to your credit/debit card or bank account for more convenience.

*Sender from US ACCOUNT (USD)

Account holder: Tri Huu Nguyen
ACH and Wire routing number: 026073150
Account number: 8312963664
Account type: Checking
Wise’s address: 30 W. 26th Street, Sixth Floor
New York NY 10010
United States

*Sender from NON-US BANK (USD)

Account holder: Tri Huu Nguyen
Routing number: 026073150
SWIFT/BIC: CMFGUS33
Account number: 8312963664
Wise’s address: 30 W. 26th Street, Sixth Floor
New York NY 10010
United States

*Bank transfer

You can use your bank account to pay for your order. This is a traditional and reliable way to make a payment online. You will need to provide your bank details and the amount of your order to your bank and instruct them to transfer the funds to our bank account.

*Company payment bank information: (USD)

  • Beneficiary’s name: WAHAPY COMPANY LIMITED
  • Beneficiary’s Account No: 7415297 (USD only)
  • Bank Name: Asia Commercial Joint Stock Bank (ACB)
  • Bank Address: 442 Nguyen Thi Minh Khai, Ward 05, District 3, Ho Chi Minh City, Vietnam
  • SWIFT code: ASCBVNVX
  • Tax Code: 0315827805
  • Email: payment@fruitbuys.com

*Personal payment bank information: (USD)

  • Beneficiary’s name: Nguyen Huu Tri
  • Citizen identification number: 079085005978
  • Beneficiary’s Account No: 22210967 (USD only)
  • Bank’s Name: Asia Commercial Joint Stock Bank (ACB)
  • Bank’s Address: 442 Nguyen Thi Minh Khai, Ward 05, District 3, Ho Chi Minh City, Vietnam
  • Zip code: 700000 VND
  • SWIFT code: ASCBVNVX
  • Phone: +84 919739589
  • Recipient’s Email: payment@fruitbuys.com

We offer you the flexibility to choose the payment method that suits your preference and situation. All of our payment methods are secure and reliable, and we work with reputable payment service providers to ensure that your payment information is safe and confidential.

II. Acceptable Currencies

We accept payments in multiple currencies on our website. The accepted currencies are indicated on our website and include:

  • US Dollar (USD)
  • Euro (EUR)
  • British Pound (GBP)
  • Australian Dollar (AUD)
  • Canadian Dollar (CAD)
  • Japanese Yen (JPY)
  • Vietnamese Dong (VND)
  • and more

You can choose the currency that you want to pay in when you place your order on our website. The exchange rate will be determined by your bank or payment service provider at the time of payment. We do not charge any currency conversion fees or commissions. We provide you with the flexibility to pay in the currency that is most convenient and cost-effective for you. You do not have to worry about currency conversion hassles or hidden charges when you shop with us.

III. Providing Valid and Authorized Payment Information

It is important that you provide accurate and authorized payment information when you place your order on our website. This is necessary for a smooth and successful transaction. The required payment information depends on the payment method that you choose, but generally includes:

  • Credit/debit card number, expiration date, and CVV
  • PayPal login information
  • Payoneer login information
  • Wise login information
  • Bank account details and transfer instructions

You must ensure that the payment information that you provide is valid and authorized by you or the cardholder or account holder. You must also ensure that you have sufficient funds or credit limit to cover the total amount of your order (including any taxes, duties, fees, or charges). You must double-check your payment information before submitting your order to avoid any errors or delays in payment processing. You authorize us to charge your payment method for the total amount of your order (including any taxes, duties, fees, or charges) at the time of confirmation. Your payment details are encrypted and protected by our payment service provider and we do not store or have access to your payment information.

IV. Authorization and Charging Process

When you place your order on our website, we will obtain authorization from your bank or payment service provider to charge your payment method for the total amount of your order (including any taxes, duties, fees, or charges). This is a standard procedure to ensure that your payment method is valid and has enough funds or credit limit to cover your order. We will send you an email to confirm your order after we receive the authorization. The contract between you and us will only be formed when we send you the confirmation email. We will then charge your payment method for the total amount of your order (including any taxes, duties, fees, or charges) at the time of confirmation. We will send you another email to notify you of the payment status and provide you with the invoice and tracking information. We use secure and reliable payment service providers to process your payment. Your payment details are encrypted and protected by our payment service provider and we do not store or have access to your payment information. You can rest assured that your payment is safe and confidential with us.

V. Third-Party Payment Services

We use third-party payment service providers to process your payment on our website. These include:

  • PayPal: PayPal is a global online payment platform that allows you to send and receive payments in multiple currencies. PayPal is widely used and trusted by millions of customers and merchants around the world. PayPal offers a high level of security and protection for your payment information and transactions. You can use your PayPal account to pay for your order on our website. You can also link your PayPal account to your credit/debit card or bank account for more flexibility.
  • Payoneer: Payoneer is a global payment platform that allows you to send and receive payments in multiple currencies. Payoneer is used by millions of customers and merchants around the world, especially in the e-commerce, freelance, and digital sectors. Payoneer offers a low-cost and fast way to make and receive payments online. You can use your Payoneer account to pay for your order on our website. You can also link your Payoneer account to your credit/debit card or bank account for more options.
  • Wise: Wise is a money transfer service that allows you to send and receive payments in multiple currencies. Wise is used by millions of customers and merchants around the world, especially in the travel, education, and remittance sectors. Wise offers a transparent and fair way to make and receive payments online. You can use your Wise account to pay for your order on our website. You can also link your Wise account to your credit/debit card or bank account for more convenience.
  • Bank transfer: Bank transfer is a traditional and reliable way to make and receive payments online. Bank transfer is used by many customers and merchants around the world, especially in the wholesale, import, and export sectors. Bank transfer offers a direct and secure way to make and receive payments online. You can use your bank account to pay for your order on our website. You will need to provide your bank details and the amount of your order to your bank and instruct them to transfer the funds to our bank account.

We work with reputable and trustworthy payment service providers to ensure that your payment is processed efficiently and securely. We do not store or have access to your payment information, reducing potential risks. You agree to abide by the terms and conditions of the payment service providers when using their services.

VI. Terms and Conditions of Payment Service Providers

When you use any of the payment service providers to pay for your order on our website, you agree to abide by their terms and conditions. These terms and conditions govern your relationship with the payment service providers and their obligations and responsibilities to you. These terms and conditions may include:

  • Transaction fees: The payment service providers may charge you a fee for using their services. The fee may vary depending on the payment method, currency, amount, and destination of your payment. The fee may be deducted from your payment or added to your order total. You are responsible for paying any fees charged by the payment service providers.
  • Dispute resolution: The payment service providers may have a dispute resolution process that allows you to file a claim or complaint if you have any issues with your payment or order. The dispute resolution process may involve contacting the payment service provider, providing evidence, requesting a refund, or escalating the matter to a third party. You agree to follow the dispute resolution process of the payment service provider if you have any disputes or claims.
  • Privacy policy: The payment service providers may have a privacy policy that explains how they collect, use, and disclose your personal information when you use their services. The privacy policy may include the types of information they collect, the purposes for which they use it, the parties with whom they share it, and the choices and rights you have regarding your information. You agree to the privacy policy of the payment service provider when you use their services.

You should read the terms and conditions and privacy policy of the payment service provider before using their services. You should also familiarize yourself with their features and functions to have a seamless payment experience. You can find the terms and conditions and privacy policy of the payment service provider on their website or app. You can also contact them directly if you have any questions or concerns regarding their services. Some of the common features and functions of the payment service providers are:

  • Transaction history: You can view your past and pending transactions on the payment service provider’s website or app. You can also download or print your transaction receipts for your records.
  • Transaction status: You can check the status of your transactions on the payment service provider’s website or app. You can see if your transactions are completed, pending, failed, or cancelled. You can also track the progress of your transactions and receive notifications or alerts if there are any issues or delays.
  • Transaction dispute: You can dispute any transaction that you believe is unauthorized, incorrect, or fraudulent on the payment service provider’s website or app. You can also contact the payment service provider’s customer support for assistance. You should provide as much information and evidence as possible to support your claim. The payment service provider will investigate your dispute and resolve it according to their policies and procedures.
  • Transaction refund: You can request a refund for any transaction that you are not satisfied with on the payment service provider’s website or app. You can also contact the payment service provider’s customer support for assistance. You should provide the reason and proof for your refund request. The payment service provider will process your refund request according to their policies and procedures.

VII. Verification and Additional Information Requests

FruitBuys strives to provide a secure and reliable payment environment for our customers. To ensure the safety and validity of your transactions, we may verify your payment information and request additional information from you if necessary. Verification of payment information is a standard procedure that we conduct to protect both FruitBuys and our customers from fraud and unauthorized charges. We may contact you via email, phone, or WhatsApp to confirm your order details, such as your name, address, phone number, email address, and payment method. We may also ask you to provide a proof of identity, such as a passport, driver’s license, or national ID card, or a proof of address, such as a utility bill, bank statement, or rental agreement. Additional information requests may occur in certain situations, such as when:

  • Your order amount is unusually large or exceeds a certain threshold.
  • Your order contains multiple or different products that are not commonly ordered together.
  • Your order is shipped to a different address than your billing address or to a high-risk destination.
  • Your payment method is declined, expired, or flagged by our payment service providers.
  • We detect any suspicious or unusual activity on your account or payment method.

We appreciate your cooperation and understanding in providing us with the required information as soon as possible. This will help us process your order faster and avoid any delays or cancellations. We will only use the information you provide for verification purposes and we will not share it with any third parties without your consent. If you have any questions or concerns about our verification and additional information requests, please contact us via WhatsApp +84-919 739 589 or email us at support@fruitbuys.com. We will be happy to assist you and ensure a smooth payment experience.

VIII. Consequences of Unverified Payment Information or Suspicion of Fraud

When you place an order on FruitBuys, you trust us with your payment information. We take this responsibility seriously and we do our best to protect your information and prevent any fraud or illegal activity. However, sometimes we may encounter situations where we need to verify your payment information or investigate any suspicious transactions. In this section, we will explain what these situations are, how we handle them, and what consequences they may have for your order.

  • Why we may need to verify your payment information: We may need to verify your payment information for security purposes, such as when we detect any unusual or inconsistent activity on your account or payment method, when we receive a chargeback or dispute request from your bank or payment service provider, or when we are required by law or regulation to do so. We may also need to verify your payment information to comply with the terms and conditions of our third-party payment service providers, such as PayPal, Payoneer, Wise, or bank transfers.
  • How we verify your payment information: We verify your payment information by requesting additional information from you, such as a proof of identity, a proof of address, or a proof of purchase. We may also contact you by phone, email, or WhatsApp to confirm your order details and payment information. We will only ask you for information that is relevant and necessary for the verification process. We will not ask you for any sensitive information, such as your password, PIN, or CVV code. We will also not ask you to make any payment outside of our website or to any other account than the one indicated on our website.
  • What happens if we cannot verify your payment information: If we cannot verify your payment information within a reasonable time frame, we may suspend or cancel your order without notice or liability. We will notify you of the suspension or cancellation and refund you any amount paid by you for the suspended or cancelled order. We may also report any fraudulent or illegal activity to the relevant authorities and take legal action against you if necessary.
  • Why we may suspect fraud or illegal activity: We may suspect fraud or illegal activity if we detect any signs of tampering, hacking, phishing, or spoofing on your account or payment method, if we receive any complaints or claims from other customers or third parties regarding your order or payment, or if we have any reason to believe that you are involved in any unlawful, harmful, or malicious purpose or activity, such as money laundering, terrorism financing, or tax evasion.
  • How we investigate fraud or illegal activity: We investigate fraud or illegal activity by reviewing your order history, payment information, and any other relevant data or evidence. We may also contact you by phone, email, or WhatsApp to verify your identity and order details. We may also cooperate with the relevant authorities and third-party payment service providers to assist in the investigation and resolution of the issue.
  • What happens if we confirm fraud or illegal activity: If we confirm fraud or illegal activity, we will cancel your order and refund you any amount paid by you for the cancelled order. We will also report the issue to the relevant authorities and third-party payment service providers and take legal action against you if necessary. We may also suspend or terminate your account and ban you from using our website or services in the future.

We hope that you understand the importance of verifying your payment information and preventing fraud or illegal activity on our website. We appreciate your cooperation and trust in this matter. If you have any questions or concerns regarding payments, please contact us via WhatsApp +84-919 739 589 or email us at support@fruitbuys.com. We will be happy to assist you and provide you with the best service possible. Thank you for choosing FruitBuys Vietnam.

IX. Conclusion

Making payments on FruitBuys is easy and convenient, as long as you understand the payment process and the available options. In this guide, we have explained the various payment methods, currencies, and procedures that you need to know when placing an order on our website. We have also discussed the terms and conditions, verification, and security aspects of the payment services that we use. We hope that this guide has helped you to have a smooth and hassle-free payment experience on FruitBuys. If you have any questions or concerns regarding payments, please feel free to contact our customer support team. We are always happy to assist you and provide you with the best dried fruits and snacks in the worl.

X. FAQs – People also ask

What are the benefits of paying with PayPal on FruitBuys?

PayPal is one of the most popular and secure payment methods that you can use on FruitBuys. Some of the benefits of paying with PayPal are:

  • You can pay with your credit card, debit card, or bank account without sharing your financial information with FruitBuys or any third party.
  • You can enjoy PayPal’s buyer protection, which covers you in case of any problem with your order, such as non-delivery, defective product, or unauthorized charge.
  • You can track your payment status and history on your PayPal account and receive email notifications for every transaction.
  • You can choose from multiple currencies and enjoy competitive exchange rates and low fees.

How can I pay with Payoneer on FruitBuys?

Payoneer is another convenient and secure payment method that you can use on FruitBuys. Payoneer is a global payment platform that allows you to send and receive payments in multiple currencies and countries. To pay with Payoneer on FruitBuys, you need to follow these steps:

  • Create a Payoneer account if you don’t have one already. You can sign up for free on the Payoneer website.
  • Link your credit card, debit card, or bank account to your Payoneer account. You can also receive payments from other Payoneer users or online platforms that support Payoneer.
  • Choose Payoneer as your payment method when placing your order on FruitBuys. You will be redirected to the Payoneer website to complete your payment.
  • Confirm your payment details and authorize the transaction. You will receive a confirmation email from Payoneer and FruitBuys.

What are the advantages of paying with Wise on FruitBuys?

Wise (formerly TransferWise) is a smart and affordable way to pay for your order on FruitBuys. Wise is a money transfer service that uses the real exchange rate and charges low and transparent fees. Some of the advantages of paying with Wise are:

  • You can save money on currency conversion and transaction fees, compared to traditional banks or other payment services.
  • You can pay with your credit card, debit card, or bank account in your local currency and receive the exact amount in the recipient’s currency.
  • You can track your payment progress and status on the Wise website or app and receive email or SMS notifications for every step.
  • You can enjoy Wise’s customer support and security, which are trusted by millions of customers worldwide.

How can I pay with bank transfer on FruitBuys?

Bank transfer is a simple and reliable payment method that you can use on FruitBuys. Bank transfer is a direct transfer of funds from your bank account to FruitBuys’ bank account. To pay with bank transfer on FruitBuys, you need to follow these steps:

  • Choose bank transfer as your payment method when placing your order on FruitBuys. You will receive an email from FruitBuys with the bank account details and the amount to be transferred.
  • Make the transfer from your bank account to FruitBuys’ bank account within 3 days of placing your order. You can use online banking, phone banking, or visit your local branch to make the transfer.
  • Send a proof of payment, such as a receipt or a screenshot, to FruitBuys via email or WhatsApp. You can also add your order number and name in the reference or message field of the transfer.
  • Wait for FruitBuys to confirm your payment and process your order. You will receive a confirmation email from FruitBuys once your payment is verified.

What are the security measures that FruitBuys takes to protect my payment information?

FruitBuys takes your payment security very seriously and implements various measures to protect your payment information. Some of the security measures that FruitBuys takes are:

  • FruitBuys uses SSL (Secure Sockets Layer) encryption to ensure that your payment information is transmitted securely over the internet.
  • FruitBuys does not store or have access to your payment information, such as your credit card number, expiration date, CVV, or password. Your payment information is processed and stored by the third-party payment service providers that we use, such as PayPal, Payoneer, Wise, or bank transfer.
  • FruitBuys verifies your payment information and requests additional information from you if necessary to prevent fraud or illegal activity. FruitBuys may suspend or cancel your order if your payment information cannot be verified or if there is any suspicion of fraud or illegal activity.

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