FruitBuys is a professional wholesale supplier and exporter of premium dried fruits, freeze dried fruit, healthy snacks, exotic fruits, veggie chips, vegan snacks, no sugar snacks, and low-sugar snacks. We offer a wide variety of fruits, great wholesale prices, and fast shipping. We also provide packaging and printing services, no minimum quantity order policy, free samples, and support for customs clearance. In this blog article, we will explain our terms, pricing, and policies regarding orders and products. Please read them carefully before placing any order or using any service on our website.
I. Availability Confirmation and Order Process
*Availability Confirmation
All orders are subject to availability and confirmation by us. FruitBuys will send you an email to confirm your order after you place it on our website. The contract between you and us will only be formed when we send you the confirmation email.
*Order Acceptance and Rejection
FruitBuys reserve the right to accept or reject any order at our sole discretion without giving any reason. FruitBuys may cancel your order if we are unable to fulfill it due to reasons such as stock unavailability, pricing error, payment failure, delivery issue, etc. FruitBuys will notify you of the cancellation and refund any amount paid by you for the cancelled order.
*Order Cancellation and Refunds
You may cancel your order within 24 hours of placing it on our website by contacting us via WhatsApp +84-919 739 589 or email us at support@fruitbuys.com. We will process your cancellation and refund any amount paid by you for the cancelled order. However, if your order has already been shipped, you will not be able to cancel it and you will have to follow our return and refund policy.
II. Pricing and Taxes
*Product Pricing
The prices of the products are displayed on our website and are subject to change without notice. The prices do not include any taxes, duties, fees or charges that may apply to your order. You are responsible for paying all such taxes, duties, fees or charges as required by law.
*Additional Charges
Depending on your location and the delivery method you choose, you may incur additional charges for your order, such as customs duties, import taxes, clearance fees, etc. These charges are not included in the prices or the delivery charges displayed on our website. These charges are determined by the customs authorities or the delivery service providers of your country and are beyond our control. You are responsible for paying these charges upon delivery of your order. We are not liable for any delay or failure in delivery due to non-payment of these charges.
III. Product Descriptions and Variations
*Product Images and Illustrations
The images of the products on our website are for illustrative purposes only. The actual products may vary slightly from those images in terms of color, shape, size, weight, packaging, etc. FruitBuys make every effort to ensure that the products are accurately depicted on our website, but we do not warrant that the images are error-free or complete.
*Accurate Product Descriptions
FruitBuys make every effort to ensure that the products are accurately described on our website, but we do not warrant that the descriptions are error-free or complete. The products you purchase from FruitBuys are for personal use only and are not intended for resale or commercial purposes. If you wish to resell or exchange these products, you must comply with all applicable laws and regulations regarding the import, export, distribution, taxes, and consumption of the products in your country. FruitBuys is not responsible and guarantees the safety of transactions between you and customers.
IV. Resale and Commercial Restrictions
*Personal Use Only
The products you purchase from FruitBuys are for personal use only and are not intended for resale or commercial purposes. You must not resell, distribute, or otherwise use these products for any purpose that is contrary to these terms and conditions or any applicable law or regulation.
*Compliance with Regulations
If you wish to resell or exchange these products, you must comply with all applicable laws and regulations regarding the import, export, distribution, taxes, and consumption of the products in your country. You must also obtain any necessary permits, licenses, or approvals from the relevant authorities. You are solely responsible for ensuring that your resale or exchange of these products is legal and safe.
*Customer Safety in Transactions
FruitBuys is not responsible and guarantees the safety of transactions between you and customers. You must exercise due diligence and caution when dealing with customers and ensure that you are not involved in any fraudulent, illegal, or harmful activity. You must also protect your personal information, payment information, and product information from unauthorized access or use. You agree to indemnify us from any liability or claim arising from your resale or exchange of these products.
V. Conclusion
We hope that this blog article has clarified our terms, pricing, and policies regarding orders and products. If you have any questions or comments, please feel free to contact us via WhatsApp +84-919 739 589 or email us at support@fruitbuys.com. We will be happy to assist you and provide you with the best dried fruits and snacks in the world. Thank you for choosing FruitBuys Vietnam. We look forward to serving you and providing you with the best dried fruits and snacks in the world.
VI. FAQs – People also ask
How can I place an order on FruitBuys website?
You can place an order on our website by following these steps:
- Browse our products and add the ones you want to buy to your shopping cart.
- Click on the shopping cart icon and review your order details.
- Click on the checkout button and enter your shipping and billing information.
- Choose your preferred payment method and complete your payment.
- You will receive a confirmation email from us with your order details and tracking number.
What are the payment methods available on FruitBuys website?
We accept payments in various currencies as indicated on our website. You can pay for your order using any of the payment methods available on our website, such as:
- PayPal
- Payoneer
- Wise
- Bank transfer
We use third-party payment services to process your payment. We do not store or have access to your payment information. You agree to abide by the terms and conditions of the payment service providers when using their services.
How long does it take to deliver my order?
- We will use our best efforts to deliver your order within the estimated delivery time as indicated on our website. However, the delivery time is not guaranteed and may vary depending on factors such as availability, location, customs clearance, weather, etc. We are not liable for any loss or damage caused by any delay or failure in delivery.
How can I track my order status?
- You can track your order status by using the tracking number that we provide you in the confirmation email. You can also contact us via WhatsApp +84-919 739 589 or email us at support@fruitbuys.com to check your order status.
How can I return or exchange my order?
We want you to be satisfied with your purchase. If you are not happy with the products that you receive, you may return them to us within 45 days of delivery for a refund or exchange, subject to the following conditions:
- The products must be in their original condition and packaging, with all labels and tags intact.
- The products must not have been used, opened, altered or damaged in any way.
- The products must be accompanied by a proof of purchase and a return authorization number that you obtain from us.
- You must bear the cost and risk of returning the products to us. We recommend that you use a trackable and insured delivery service.
We will inspect the returned products and process your refund or exchange within 30 days of receiving them. We will refund you the amount that you paid for the products (excluding any taxes, duties, fees or charges) using the same payment method that you used for your order. We will not refund you any delivery charges or other costs that you incur in returning the products to us. We reserve the right to reject any return or refund request if we find that the products do not meet the above conditions or if we suspect any fraud or abuse.
FruitBuys Vietnam is a leading supplier of freeze dried fruit and dried fruit snacks in Vietnam. We dry fruit without added sugar to create healthy and delicious snacks for both individuals and businesses. We offer a wide variety of fruits, great wholesale prices, and fast shipping. We also provide packaging and printing services, no minimum quantity order policy, free samples, and support for customs clearance. Contact us today to order our high profit margin products and taste our dried fruits.
