Cookies Policy

FruitBuys Vietnam or Wahapy Co., Ltd. (“we”, “us”, “our” or “FruitBuys”) uses cookies and similar technologies on our website, www.fruitbuys.com, to enhance your user experience and provide you with personalized content and offers. This cookies policy explains what cookies are, how we use them and how you can change your cookie settings. Please read this cookies policy carefully before using our website or placing an order on our website. By using our website or placing an order on our website, you consent to our use of cookies and similar technologies as described in this cookies policy.

1. What are cookies?

Cookies are small text files that are stored on your browser or device when you visit a website or use an online service. Cookies can store information such as your preferences, settings, login details, etc. Cookies can also help the website or service provider to recognize you and your device, track your activity, measure performance, etc.

There are different types of cookies, such as:

• Session cookies: These cookies are temporary and expire when you close your browser or end your session. They are used to remember your actions and choices during your session.
• Persistent cookies: These cookies remain on your device for a longer period of time or until you delete them. They are used to remember your preferences and settings across multiple sessions or visits.
• First-party cookies: These cookies are set by the website or service provider that you visit or use. They are used to provide you with the functionality and features of the website or service.
• Third-party cookies: These cookies are set by other parties that are not the website or service provider that you visit or use. They are used to provide you with additional services or features, such as advertising, analytics, social media, etc.

2. How do we use cookies?

We use cookies and similar technologies on our website for the following purposes:

• To enable the basic functionality and features of our website, such as shopping cart, checkout, account login, etc.
• To personalize and improve your user experience and provide you with relevant content and offers on our website and other media platforms.
• To analyze and optimize the performance and functionality of our website and its features.
• To prevent and detect fraud, security breaches, illegal activities and violations of our terms and conditions.

We use both first-party and third-party cookies on our website. The third-party cookies that we use include:

• Google Analytics: These cookies are used to collect anonymous statistical data about how visitors use our website, such as the number of visitors, the pages they visit, the duration of their stay, etc. We use this data to improve our website and its features. You can learn more about Google Analytics cookies [here] and opt out [here].
• Facebook Pixel: These cookies are used to measure the effectiveness of our advertising campaigns on Facebook and other platforms. They also help us to show you ads that are relevant to your interests based on your activity on our website. You can learn more about Facebook Pixel cookies [here] and opt out [here].
• WhatsApp: These cookies are used to enable the WhatsApp chat feature on our website. They allow us to communicate with you via WhatsApp and provide you with customer support, product information, etc. You can learn more about WhatsApp cookies [here].

3. How can you change your cookie settings?

You can change your cookie settings by adjusting your browser preferences or using the cookie consent tool on our website. You can choose to accept or reject all or some of the cookies that we use on our website. However, please note that if you disable or block some or all of the cookies that we use on our website, some of the functionality and features of our website may not work properly or may be unavailable to you.

You can also opt out of some of the third-party cookies that we use on our website by following the links provided above.

4. How do we update this cookies policy?

We may update this cookies policy from time to time to reflect changes in our practices, technologies, legal requirements or other factors. We will notify you of any material changes by posting the updated cookies policy on our website or by sending you an email. The date at the top of this cookies policy indicates when it was last updated. Your continued use of our website or products after any changes will constitute your acceptance of the revised cookies policy.

5. How do you contact us?

If you have any questions, comments or requests regarding this cookies policy or our cookie practices, please contact us at:

• Office 1: 10/2 Ky Con Street, Phu Nhuan District, Ho Chi Minh City, Vietnam
• Office 2: 229/4/9A Tay Thanh, Tan Phu District, Ho Chi Minh City, Vietnam
• Email: support@fruitbuys.com
• Phone: +84 919 739 589

Thank you for choosing FruitBuys Vietnam. We appreciate your trust and business.