SHOPPING GUIDE: PAYMENT & ORDERING
Welcome to FruitBuys Vietnam. As a professional wholesale supplier of freeze-dried fruit and fruit powder, we are committed to making your purchasing experience smooth, secure, and efficient.
Below is everything you need to know about payment methods, currencies, and our security protocols.
I. Accepted Payment Methods
To accommodate our global partners, we offer a variety of secure payment options. You can select your preferred method at checkout or discuss it with our team for wholesale orders.
1. International Bank Transfer (T/T) – Recommended for Wholesale
This is the most reliable method for bulk orders. Please use the exact details below.
> Important: Always reference your Order Number or Invoice Number in the transfer description.
Company Account for International Payments (USD)
| Beneficiary’s Name | FRUITBUYS COMPANY LIMITED |
|---|---|
| Beneficiary’s Account No. (USD only) | 1912856789 |
| Bank Name | Military Commercial Joint Stock Bank (MB) – Quang Trung Branch |
| Bank Address | 170 Quang Trung Street, Go Vap Ward, Ho Chi Minh City, Vietnam |
| SWIFT Code | MSCBVNVX |
| Tax Code | 0319747928 |
This is the only bank account of FRUITBUYS COMPANY LIMITED for international payments. FruitBuys never changes bank details by email or messaging apps. If you receive a request to pay into a different account, do not pay. Verify by contacting [email protected] and confirming by phone before transferring.
2. Digital Payment Platforms (Fast & Low Fees)
Ideal for samples, trial orders, or smaller wholesale batches.
- Wise (TransferWise): Best exchange rates.
- ACH/Wire Routing: 026073150
- Account Number: 8312963664
- Account Holder: Tri Huu Nguyen
- Bank Address: Wise, 30 W. 26th Street, New York, NY 10010, USA
- Payoneer: Global payments.
- Bank Name: First Century Bank
- Routing (ABA): 061120084
- Account Number: 4030000049384
- Beneficiary: Huu Tri Nguyen
- PayPal: Secure & Buyer Protection.
- Direct Link: paypal.me/fruitbuys
- Note: PayPal fees may apply.
- Credit/Debit Cards: We accept Visa, MasterCard, and Amex via our secured payment gateway.
II. Currencies & Exchange Rates
We aim to provide flexibility for our international clients. While our base pricing is in US Dollars (USD), we accept payments in:
- Major Currencies: EUR, GBP, AUD, CAD, JPY.
- Local Currency: VND (Vietnam Dong).
Note: The exchange rate is determined by your bank or payment provider at the time of the transaction. FruitBuys Vietnam does not charge hidden currency conversion fees.
III. Security & Verification Process
Your security is our top priority. We employ strict measures to protect both your data and our business integrity.
1. Data Protection
We use SSL encryption and partner with world-class payment gateways (PayPal, Stripe, Payoneer) to process your data. We do not store your credit card details or sensitive financial passwords.
2. Order Verification
To prevent fraud and ensure shipping accuracy, we may occasionally request verification for:
- First-time orders of high value.
- Orders where the billing and shipping addresses do not match.
- Unusual purchasing patterns.
If required, our team will contact you via our official email ([email protected]) or WhatsApp (+84-919 739 589) to confirm details. We appreciate your cooperation in keeping our marketplace safe.
IV. Frequently Asked Questions (FAQs)
Q: Can I pay in my local currency instead of USD?
A: Yes. If you pay via Wise, PayPal, or Credit Card, your provider will automatically convert your local currency to USD (or the agreed currency) at their current exchange rate.
Q: How do I know my payment was successful?
A: Once you complete the transaction, you will receive an automated confirmation email. For Bank Transfers, please send the transfer receipt (SWIFT copy) to [email protected] or our WhatsApp so we can expedite your order processing.
Q: What if I made a mistake with the payment amount?
A: Don’t worry. Contact our support team immediately. If you overpaid, we will refund the difference or credit it to your next order. If underpaid, we will send a supplementary link for the remaining balance.
Q: Is there a transaction fee?
A: FruitBuys does not charge transaction fees. However, your bank or payment provider (PayPal, Payoneer) may charge service fees. Please check with them beforehand. For large wholesale orders, Bank Transfer (T/T) usually offers the lowest fees.
Need Personal Assistance?
If you encounter any issues during checkout or need a Proforma Invoice for bank transfer:
- Email: [email protected]
- WhatsApp/Phone: +84-919 739 589
- Web: www.fruitbuys.com
Thank you for choosing FruitBuys Vietnam – Your Trusted Partner for Freeze-Dried Fruit and Powder.